I sometimes get a call from clients who suddenly cannot open PDF files. This is usually due to Windows losing the file association for PDF files, often due to a program update when two or more PDF readers are installed; for instance, Adobe Reader and Foxit Reader. Something happens during the program update and rather than one program or the other claiming the PDF file type, both programs lose out. Suddenly Windows 8.1 cannot open PDF files. This same process I’m about to show you works for other file types such as .DOCX or .XLSX, as long as you know which program should open the files (MS Word & MS Excel respectively, in this case). #1 Find the file in...
Read MoreI sometimes get a call from clients who suddenly cannot open PDF files. This is usually due to Windows losing the file association for PDF files, often due to a program update when two or more PDF readers are installed; for instance, Adobe Reader and Foxit Reader. Something happens during the program update and rather than one program or the other claiming the PDF file type, both programs lose out. Suddenly Windows 7 cannot open PDF files. This same process I’m about to show you works for other file types such as .DOCX or .XLSX, as long as you know which program should open the files (MS Word & MS Excel respectively, in this case). #1 Find the file in Windows...
Read MoreOne of the most common trouble calls I have received is from people who are trying to share a Microsoft Word document with others, and the recipients can’t open the document because they don’t have the same version of MS Word, or, heaven forbid, some other word processor entirely! To begin, follow these steps to see what I mean: #1 Open Microsoft Word 2013, then open a document or create a new one. #2 From the menu select File\Save As… #3 Select COMPUTER as a destination, then select the Documents folder in the right-hand pane. Once you get that far, you will see something like this next screenshot. This screenshot was taken on my Windows 8.1 computer....
Read MoreYou can view Excel 2013 version information using the following steps: #1 Open Excel 2013. Either start a new or open an existing document. #2 On the menu bar, click File\Account. #3 In the right-hand pane, click the “About Excel” icon. Below is a screenshot of the results when I did this on my Windows 8.1 computer. – Dennis Strain Enclave Managed Networks Box 365, Smithers, BC, Canada V0J 2N0 dstrain@enclave365.ca 877-877-8793 toll free phone & fax Always Choose Peace Always Choose Kindness Always Choose Compassion
Read MoreYou can view Powerpoint 2013 version information using the following steps: #1 Open Powerpoint 2013. Either start a new or open an existing document. #2 On the menu bar, click File\Account. #3 In the right-hand pane, click the “About Powerpoint” icon. Below is a screenshot of the results when I did this on my Windows 8.1 computer. – Dennis Strain Enclave Managed Networks Box 365, Smithers, BC, Canada V0J 2N0 dstrain@enclave365.ca 877-877-8793 toll free phone & fax Always Choose Peace Always Choose Kindness Always Choose Compassion
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